Refund policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Items not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery cannot be returned.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please contact us at ecommerce@mvpdentalsupply.com for questions or concerns regarding your refunds.

Exchanges

Products may only be exhcanged if they are defective or damaged. If you need to exchange it for the same item, send us an email at ecommerce@mvpdentalsupply.com and send your item to: 2709 N Rolling Road, Suite 138, Windsor Mill, MD, 21244 /USA  .

Shipping 

To return your product, you should mail your product to: 2709 N Rolling Road, Suite 138, Windsor Mill, MD, 21244 /USA

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.